Supplemental Benefits
Supplemental insurance benefits are voluntary benefits that provide additional financial protection when you experience certain unexpected events. These plans work alongside your County medical coverage and may provide cash benefits directly to you to help with eligible expenses. Depending on the plan, benefits may be available for accidents, critical illnesses, hospitalization, or disability. Supplemental insurance does not replace your medical insurance and is intended to provide additional financial support when you need it most. Supplemental insurance benefits can only be elected during Open Enrollment, New Hire Enrollment and for Qualifying Events.
Voya
Accident, Critical Illness & Hospital Indemnity, Short Term Disability, and Lifetime Life (with a Long Term Care feature) Insurance Plans
Voya Customer Service:
Contact Voya or Charlie.Frankel@NFP.com if you are unable to get necessary information from Voya.
Customer Service Phone: (877) 236-7564
Where do I login to see my products for Voya?
Answer: There is not a Voya website available for individuals to log onto and manage products. Product summaries and certificates are hosted on the Employee resource center built by Voya and located here: EBRC - County of Summit (voya.com)
Where do I file my claims for Voya?
Answer: FILE A CLAIM
To file a Claim you will need the Group number: 745154
If I have questions on my claim I filed, where should I go?
Answer: Voya has a claim tracking center located at this link: Claims Center | Voya Financial. Please email Charlie Frankel directly at Charlie.Frankel@NFP.com, if you are unable to get necessary information from Voya.
How do I cancel my Voya elections?
Answer: Please email Charlie.Frankel@NFP.com for all cancellations. This allows for documentation and removal of payroll deduction as soon as possible.
© 2023 County of Summit Executive Shapiro, Div. of Employee Benefits.
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