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If I do not see my wellness points and/or rewards, what should I do?

Most points and rewards will take 2-4 weeks to hit your account due to electronic transfer of files.

If you submitted your PCP form, Flu Shots, Mammograms, etc, the points and rewards should be available to you on the Personify Health platform within 10-days. If you do not receive th points, there is a possibility that the information on the form(s) may have been incomplete. Reach out to Personify Health Customer Services immediately. If for some reason customer service is unable to assist, reach out to the Wellness Team and provide all the details from your conversation.

 

Found in: Health & Wellness, Wellness | View All FAQs

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